Shipping policy

 

We currently use the United States Postal Service (USPS). All of your shipments are tracked and you can expect to receive tracking information via email within 5-7 business days of shipment. Please note, shipping election (first class, priority, etc.) does not start until after our processing time.

Once your order has been dispatched, FAITH AND FITNESS accepts no responsibility for loss or any damage to your package. If there are any delays or concerns with your package once posted (including the rare case of your package not arriving) FAITH AND FITNESS is not liable as we have no control once it is with the postal service. In this instance, please contact your local postal service with the tracking number that was provided when the package was sent (USPS for US customers and your local postal service for International customers). Unfortunately, we are not able to give any refunds or resend orders in these circumstances.

Typically, all orders (excluding pre-sale items) will ship out within 5-7 business days of ordering and will be shipped Standard Service. Once shipped, orders are generally received within 5 business days. We do not ship on Sundays or holidays. While we will do all we can to ensure your order is delivered on time, FAITH AND FITNESS cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. 

Please note, for all pre-sale items, we will communicate when you should receive your item. We generally offer one pre-sale per quarter with discounts included.